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Boston Identity

Our work

Sector by sector, and the engagements behind each

Identity looks different in every sector. The regulator is different, the threat is different, and the thing that breaks first is different. These are the sectors we work in and what changes in each.

Financial Services

Financial firms carry two risks at once: a breach, and a failed audit. Regulators keep tightening the rules on both. The work is access that holds up to an attacker and records that hold up to an examiner.

How you benefit

  • Access to key systems and data matched to the job
  • Suspicious activity monitored, alerted on and stopped
  • Identity activity recorded for audit
  • Customer sign-in that customers finish

Engagements

  • A US consumer credit reporting agency

    Building a next-generation workforce authentication platform on a modern IAM product, with DevOps orchestration around it.

  • A global banking group

    Maintaining and upgrading commercial and consumer-facing IAM systems across the group's regions.

Financial services is among the sectors attackers target most often.

Retail

Retailers run high transaction volumes, many kinds of identity, from shoppers to store staff, and a presence across stores, sites and apps.

How you benefit

  • A platform evaluation before any technology is recommended
  • A design that meets the regulations you answer to
  • Performance and scale tuned to the business's peaks
  • A system sized to what it has to do

Engagements

  • A national department store retailer

    Implementing e-commerce customer IAM and moving it to cloud services.

  • A home improvement retailer

    Developing and supporting an online customer IAM system with more than 300 million active users.

Retailers need one identity process that holds across every site and platform.

Healthcare

Healthcare is one of the most regulated sectors. IAM decides who reaches which systems and which patient data, and it has to do that without slowing clinical work.

How you benefit

  • Access control that does not slow clinicians down
  • Clinical and operational workflows with fewer sign-in steps
  • Stronger sign-in for the people who use the systems
  • Modern identity in front of legacy healthcare systems

Engagements

  • A Fortune 500 healthcare provider

    Migrating a legacy IAM platform to ForgeRock, then to PingOne Advanced Identity Cloud, for millions of identities.

Capability

Also working in

The same workforce and customer identity problems, under different regulators and different legacy constraints.

Technology and software
Platform and SaaS companies, where customer identity is the product surface and workforce access spans dozens of internal services.
Insurance
Large agent and broker populations, long-lived policy systems, and a regulator distinct from banking.
Manufacturing and industrial
Workforce identity across plants and contractors, and the access boundary between corporate IT and operational technology.
Government and public sector
Federal, state and local programmes, where the compliance regime rather than the technology usually sets the shape of the work.

We work on your platform

We implement on the identity platforms you already run or have chosen, and design around your applications rather than a reference architecture. We work in long-term partnerships, so each engagement is shaped around the client rather than a package.

Discuss your environment